What We Do Not Take On
We don't touch commercial roll-up doors or fire-rated doors - that's a different trade with different hardware, and we'd rather send you elsewhere than guess at it. We also don't do new garage construction or framing work; if your opening needs to be built or widened, you need a contractor first and us second.
We skip jobs where the door is beyond reasonable repair and the owner just wants it patched to sell the house. We'll tell you straight if a new door costs less over five years than another spring, cable, and roller visit on a door built in the 1960s or 70s, which describes a lot of the stock in this area. That's not us upselling - a door that age has probably already had its torsion hardware replaced once, and stacking a third repair on top of two prior ones rarely holds.
Last thing: we don't price sight-unseen for anything beyond a basic spring swap. A quote given over the phone for a bent track, a dented panel, or an opener that's intermittently dead is a guess, not a number, and we won't pretend otherwise.
Who You Are Dealing With
Dunwoody Garage Door Co is one company working out of one location at 4400 Ashford Dunwoody Rd NE, Atlanta, GA 30346. We're not a network, a lead-gen site, or a franchise dispatching whoever's closest. When you call, you get a person who knows the hardware common to this part of the metro, not a script.
Most of the houses we work on were built somewhere between 1951 and 2007, with a lot of that stock dating to the 1960s and '70s - original one-piece doors, older torsion springs sized for a different era of steel, openers from a generation before today's safety sensors. We service the surrounding area out to places like Doraville, Chamblee, Peachtree Corners, and North Brookhaven, and a bit farther to Berkeley Lake, North Druid Hills, and North Decatur.
We don't have a long company history to recite here, and we're not going to invent one. What we can tell you is what we work on and what it costs to get it right, which is the point of this page.
Contacting Us
Call (770) 230-5904 and tell us what the door is doing - or not doing. A phone quote works fine for a straightforward torsion spring replacement on a standard double door, since that part is sized by weight and we can usually get close with your door's dimensions and age.
Anything past that - a cable off the drum, a bent track, an opener that trips the safety reverse, a panel that's been backed into - needs someone to look at it in person. Hardware wears differently depending on how old the door is and whether it's had prior repairs, and we're not going to quote a number we can't stand behind.
Our address is 4400 Ashford Dunwoody Rd NE, Atlanta, GA 30346. If you're nearby, dropping by to ask a quick question is fine, but for anything beyond a spring swap, we still need to come look at the door itself before a price means anything.
What We Actually Do
We repair and replace residential garage doors: torsion and extension springs, cables, rollers, hinges, tracks, bottom seals, and panel sections. We install and service openers, including swapping out older chain-drive units for quieter belt-drive models. We balance doors that slam or drift, and we replace weatherstripping on doors that let cold air in during a Georgia winter - not brutal cold here, but enough that a gapped seal matters.
What makes a quote accurate: the door's width (single or double), whether it's steel, wood, or aluminum, the age of the opener if there is one, and whether the issue is the door itself or the hardware around it. Photos help. A measurement of the spring wire and coil diameter helps more, if you're comfortable getting that close to a loaded torsion spring - if not, don't; that's exactly the kind of thing that puts people in the ER, and we'd rather come take the measurement ourselves.
What we can't price without seeing the door: anything involving a bent track, water damage to the bottom panel, or an opener that's failing intermittently rather than outright dead. Those need eyes on the actual part.
Frequently asked questions
Can you give me a price over the phone?
For a standard torsion spring replacement on a typical double door, yes, we can usually get close. For anything involving tracks, panels, cables, or an opener acting up intermittently, no - we need to see the door first. A phone number for those jobs would just be a guess.
Do you work on doors outside Dunwoody itself?
Yes. We cover the surrounding area including Doraville, Chamblee, Peachtree Corners, North Brookhaven, and out to Berkeley Lake, North Druid Hills, and North Decatur. Call and tell us where you are and we'll confirm.
My house is older - does that change the repair?
Often, yes. A lot of homes in this area date to the 1960s and '70s, and doors and openers from that era use hardware sized differently than what's sold today. Some parts for older one-piece doors are harder to source, which can push you toward replacement instead of repair.
What information should I have ready when I call?
The door's width, whether it's single or double, what it's made of, roughly how old the opener is, and a clear description of what it's doing - won't open, makes a bang, drifts sideways, that kind of thing. Photos help if you can send them.